Integrations

Connect your AI in minutes. Or send us anything via the universal API.

Every connector normalizes to the same standard event schema. The same engine runs underneath. Pick the one that fits your stack — or POST events directly when none does.

REST API + TS SDKlive
CSV / JSONL uploadlive
Discordlive
Slacklive
Microsoft Teamslive
YouTubelive
Instagramlive
Intercom (Fin)beta
Zendesk (AI Agent)beta
OpenAI Conversations APIbeta
Live now

7 ways in, fully self-serve.

The universal REST API + SDK, the audit upload, and five reference-implementation connectors. Anything you connect through these works end-to-end on day one.

Universal
Live

REST API + TS SDK

POST /api/v1/ingest with any conversation shape. TypeScript SDK, Bearer auth, async webhook callback. The escape hatch when no native connector fits.

Connect now →
Universal
Live

CSV / JSONL upload

Free Behavioral Audit accepts up to 10K conversations as CSV, JSONL, or JSON. Result in your inbox in ~30 minutes. No login.

Run an audit →
Community ref
Live

Discord

Bot OAuth + reaction monitoring. Reference implementation for community intelligence. Production today.

Connect now →
Community ref
Live

Slack

OAuth + 6h cron sync. Channel messages + reactions + user profiles. Reference implementation for community intelligence.

Connect now →
Community ref
Live

Microsoft Teams

OAuth + 6h cron sync. Channel messages + team structure + user profiles. Reference implementation for community intelligence.

Connect now →
Audience ref
Live

YouTube

OAuth + incremental comment sync. Audience profiles, ARI, video intelligence. Reference implementation for audience intelligence.

Connect now →
Audience ref
Live

Instagram

OAuth + incremental comment sync. Audience profiles, post intelligence. Reference implementation for audience intelligence.

Connect now →
Beta · awaiting your OAuth credentials

3 AI-mediated connectors, code complete.

OAuth flow, sync worker, Layer Z bridge — all wired and tested. The blocker is per-customer OAuth-app registration. Email us and we’ll walk you through it the same day.

AI-mediated
Beta

Intercom (Fin)

Conversation parts + author-type-based AI/human disambiguation. Layer Z scoring on every human turn. cx_chatbot AOP loads automatically.

Notify me →
AI-mediated
Beta

Zendesk (AI Agent)

Tickets + comments via incremental cursor. Subdomain-aware OAuth. cx_chatbot AOP loads automatically.

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AI-mediated
Beta

OpenAI Conversations API

BYOK. Customer pastes their OpenAI API key; tracks per-conversation IDs via a one-line side call. Per-deployment archetype.

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Shipping in Phase 3 + 4

3 more, engineering planned.

Engineering scoped, no aspirational dates. Pick one + leave your email; we’ll write to you when it goes live.

AI-mediated
Soon

Anthropic logs

Direct ingestion of Claude API call logs for any deployment running on the Anthropic API. Phase 4.

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AI-mediated
Soon

Slack bots (as deployment)

Treat your Slack-installed AI bot as a deployment. Different from the Slack community connector — this is for AI-mediated turns. Phase 4.

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AI-mediated
Soon

Teams bots (as deployment)

Same as Slack bots but for Microsoft Teams installations. Phase 4.

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Roadmap

6 partner-permitting platforms.

These six platforms are on the roadmap for Months 6–12, partnership timing permitting. Customer-side log export through our REST API covers the same data in the meantime.

AI-mediated
Roadmap

Sierra

Sierra-platform conversation ingestion. Partnership-permitting; otherwise via customer-side log export through the REST API.

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AI-mediated
Roadmap

Decagon

Decagon-platform conversation ingestion. Partnership-permitting; otherwise via customer-side log export through the REST API.

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AI-mediated
Roadmap

Salesforce Agentforce

Agentforce conversation export. Service Cloud + ecosystem-permitting.

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AI-mediated
Roadmap

Cresta

Cresta-platform conversation ingestion. Partnership-permitting.

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AI-mediated
Roadmap

Drift

Drift conversation ingestion. OAuth + thread normalization.

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AI-mediated
Roadmap

Front

Front-routed conversation ingestion. OAuth + thread normalization.

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Notify me

Want a connector that’s not live yet?

Pick one + drop your email. We weight the build queue by demand. We’ll write you when it goes live.

Connector waitlist

Get notified when a connector ships.

Pick a connector and leave your email. We'll send a single message when it goes live — no marketing list, no sales sequence.

Standard event schema

Anything that fits this shape, BIE can read.

Every connector normalizes to the same six-field event schema. Send us turns — we figure out the archetype, score the dimensions, build the memo. The TypeScript SDK is one npm install + two function calls.

Full schema + SDK →
// POST /api/v1/ingest
{
"events": [
{
"actor_id": "user_8a2f",
"is_ai_actor": false,
"conversation_id": "c_42",
"conversation_turn": 3,
"timestamp": "2026-05-02T...",
"content": "..."
}
]
}