Documentation

Review Analysis

Sparse, one-shot reviews, Google, Yelp, TripAdvisor, App Store. BIE extracts operational signals hiding in language patterns before they hit the aggregate star rating.

Note

TODO: populate with a restaurant worked example.

What you send

Reviews as events with actor_id (reviewer ID or hash), content, timestamp, and optional metadata (rating, location, review_id).

What you get back

Operational signal extraction (specific problems surfacing in customer language), sentiment trajectory, early warnings in localized service areas, and suggested responses to patterns, not to individual reviews.